The Difference

What we do

Michael Clemenger

Founder

Based on his 30 plus years of industry experience and extensive business connections, Michael Clemenger founded Clemenger International Freight in 1996 to provide clients with a better service that pushes the boundaries of freight management.

Stephen Banitsiotis

Director

Director Stephen Banitsiotis brings his extensive experience in customer service and IT solutions to the team and the Australian owned company has developed experienced local offices throughout Australia and New Zealand, delivering proven results for a range of clients and projects.

The Clemenger Difference

Clemenger International Freight works with global partners who are well positioned to offer flexible solutions for your unique needs in the major trading lanes around the globe.

Whilst our core business is freight management and Customs clearance solutions, Clemenger International Freight has taken the concept of logistics several steps further. Our distinct focus and unparalleled services offer you the Clemenger Difference.

The Clemenger Difference means simply that when it comes to smart freight systems we walk the talk, rather than just talk the talk.

The Clemenger Cloud

We have developed the Clemenger cloud in house, which enables us to respond faster than our competitors to new IT challenges. These include EDI interfaces, Communication platforms, Online bookings and bespoke reporting solutions that measure the health of your supply chain (Exception Reports, Dashboard Reports, KPI Reports).

Client services

Your dedicated Client services executive supported by other departments delivery visibility and accountability for day to day matters, as well as proactively managing key events to ensure there are no last minute surprises keeping you ahead of the game.

Process mapping

In depth process mapping has enabled Clemenger International Freight to segment the supply chain to provide clients visibility of every event from the order stage to door. Our E-Solutions also provides data that identifies ways to increase the efficiency of future orders.

Product/SKU Tracking

We provide unprecedented visibility at product and SKU level from the time an order is raised all the way to your door in Australia or overseas this can include tracking through free trade warehouse as well as 3PL.

Bespoke Systems

Flexibility is a key driver in our culture. We also customise our system to meet our clients individual system specifications rather than taking the traditional industry approach of expecting you to fit into a templated way of doing things.

CVP

Run by our Client Relationship Managers, our Client Visitation program is the face of our company and link our value added servies to our customers. It is our Client Relationship Manager’s job to ensure we remain relevant and to know what is required in your business sometimes even before you do.

KPI's

Our KPI manager will work with you to develop KPI’s for your business through our continuous improvement program. Through these KPI’s we can measure the outcome of strategies developed to improve the overall efficiency and reduce costs of your supply chain.

FTZ/MCC

Free Trade Zone Warehousing and Mutli-Country Consolidation hubs offer significant benefits to an international supply chain. Key services include Value-Added Warehousing, Direct to Store Containers, Multi-Country Consolidation and simple MOQ Consolidations all of which can cut cost and drive efficiencies in your supply chain.

Clemenger International Logistics

As a further extension to the supply chain we have developed Clemenger International Logistics, offering smart warehousing and distribution solutions for clients throughout Australia and New Zealand. Click here for more information on Clemenger International Logistics.

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Fill out our easy to use Quote form and one of our friendly staff will be in touch with a no obligation solution to your freight needs.